ITIL 4 Practitioner: Relationship Management
Posted on22/нов/2024
ITIL 4 Practitioner: Relationship Management The purpose of this module is to establish how to nurture the links between the organisation and... Read More
ITIL 4 Practitioner: IT Asset Management
Posted on22/нов/2024
ITIL 4 Practitioner: IT Asset Management Learn how to plan and manage the full lifecycle of all IT assets to help your... Read More
ITIL 4 Practitioner: Service Configuration Management
Posted on22/нов/2024
ITIL 4 Practitioner: Service Configuration Management Learn to provide accurate and reliable information about the configuration of services and configuration support items... Read More
ITIL 4 Practitioner: Release Management
Posted on22/нов/2024
ITIL 4 Practitioner: Release Management Learn best practices for making new and changed services available for use, in line with your organisation’s... Read More
ITIL 4 Practitioner: Deployment Management
Posted on22/нов/2024
ITIL 4 Practitioner: Deployment Management Learn how to move new or changed hardware, software, documentation, processes, or any other component to live... Read More
ITIL 4 Practitioner: Change Enablement
Posted on22/нов/2024
ITIL 4 Practitioner: Change Enablement Learn to maximise the number of successful service and product changes by ensuring that risks have been... Read More
ITIL 4 Practitioner: Monitoring and Event Management
Posted on22/нов/2024
ITIL 4 Practitioner: Monitoring and Event Management Learn how to systematically observe services and service components, recording, reporting, and responding to selected... Read More
ITIL 4 Practitioner: Service Request Management
Posted on22/нов/2024
ITIL 4 Practitioner: Service Request Management Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in... Read More
ITIL 4 Practitioner: Problem Management
Posted on22/нов/2024
ITIL 4 Practitioner: Problem Management Receive practical guidance on the processes and activities of Problem Management, including their roles in the service... Read More
